Pro700 Series User's GuideNovember 2010 www.lexmark.comMachine type(s):4444Model(s):101, 10E
346578129Use the To1 Scanner unit Access the ink cartridges.2 Ink cartridge access Install, replace, or remove the ink cartridges.3 Ethernet port Conn
4 Select My printer is already set up. I am installing it on a new computer.5 Click Continue, and then follow the instructions on the computer screen
If your wireless network does not appear in the list:a Connect to another wireless network.For Windows usersClick Unlisted Network.For Macintosh users
3 Navigate to:Printer Home > select your printer > Settings tab > Wireless setup utility4 Follow the instructions on the computer screen.For
WEP keys must be:• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.or• Exactly 10 or 26 hexad
15 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy itexactly, including any capital letter
Adding a printer to an existing ad hoc wireless networkNote: The printer can communicate on only one wireless network at a time. Configuring the print
Using the printer wirelesslySelect the connection type that describes how you currently access your printer:If the printer is currently set up locally
Using the printer over an Ethernet networkSelect the connection type that describes how you currently access your printer:If the printer is currently
If the printer is currently set up locally (using USB connection)1Close all open applications.2 Insert the installation software CD.If the installatio
Using the printer over an Ethernet networkSelect the connection type that describes how you currently access your printer:If the printer is currently
Ordering and replacing suppliesOrdering ink cartridgesPage yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cart
3 Press Enter, or click OK.The printer folder opens.b Right-click the name of your printer.c Click Sharing or Printer Properties.d From the Sharing ta
Installing the printer on an Ethernet networkInformation you will need to set up the printer on an Ethernet networkTo configure your printer for an Et
Networking FAQWhat is Wi-Fi Protected Setup?Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless h
Where do I find my SSID?You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Mostaccess poin
Wired network example• A desktop computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch.• The network is conne
Scenario 2: Wireless network with Internet access•All computers and printers connect to the network using a wireless access point or wireless router.•
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter.How do I attach the install
The following table compares the characteristics and requirements of the two types of wireless networks.Infrastructure Ad hocCharacteristicsCommunicat
How can I improve wireless signal strength?A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If th
How can I make sure my computer and printer are connected to the same wirelessnetwork?If the printer is not on the same wireless network as the comput
Replacing ink cartridgesMake sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removi
In Mac OS X version 10.4 or earlier1From the Finder, navigate to:Applications > Internet Connect > AirPortThe SSID of the network that the compu
Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list ofdevices to access the network, ident
What is TCP/IP?Networks are able to function because computers, printers, and other devices are able to send data to each other,either through cables
What is a key index?A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on thenetwork at a
Maintaining the printerMaintaining ink cartridgesIn addition to the following tasks that you can perform, your printer performs an automatic maintenan
Aligning the printheadIf the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead.Using the print
Cleaning the printhead nozzlesPoor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the qualityof y
3 Dampen a clean, lint-free cloth with water.Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of t
TroubleshootingBefore you troubleshootUse this checklist to solve most printer problems:• Make sure the power cord is plugged into the printer and int
• “Print job does not print or is missing pages” on page 131• “Printer is printing blank pages” on page 133• “Printer is busy or does not respond” on
Ordering paper and other suppliesTo order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.Item Part NumberUSB cable 102
REMOVE AND REINSERT THE PRINTHEAD1 Open the printer and lift the latch.22 Remove the printhead.3 Wipe the printhead contacts using a clean, lint-free
4 Reinsert the printhead.Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.Software did not i
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOBNote: This solution applies to Macintosh users only.1 With a document open, choo
Printer is printing blank pagesBlank pages may be caused by improperly installed ink cartridges.REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN
Cannot delete documents from the print queueIf you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the comp
1 Press to turn off the printer.2 Check the paper tray or lift the scanner unit to check for jammed paper.3 Firmly grasp the paper, and then gently
2 Firmly grasp the paper, and then gently pull it out.Note: Be careful not to tear the paper while removing it.3 Reinsert the duplex unit.4 Touch DONE
1 Open the ADF door, and then gently pull out the jammed paper.Note: Be careful not to tear the paper while removing it.2 Close the ADF door.3 Touch D
• “Print speed is slow” on page 139• “Computer slows down when printing” on page 140Poor quality at the edges of the pageIf the "Before you troub
4 From the print options pop-up menu, choose Print Settings or Quality & Media.• From the Paper Type pop-up menu, choose a paper type.• From the P
Using the printer control panel buttons and menusUsing the printer control panelThe following diagrams explain the sections of the printer control pan
Computer slows down when printingThese are possible solutions. Try one of the following:IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CA
REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITYUSE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGEMAKE SURE THE DOCUMENT OR PHO
MAKE SURE “ENABLE NETWORK SCAN TO COMPUTER” IS SELECTED IN THE GENERAL TAB OF THE SCANCENTER (MACINTOSH ONLY)Notes:• This is available only in Mac OS
• “Cannot run the fax software” on page 147• “Fax error messages on the printer control panel” on page 147For detailed descriptions of common terms an
DECREASE THE TRANSMISSION SPEED OF THE FAX MODEMThe modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the print
ENABLE AUTOMATIC FAX CONVERSIONIf the receiving fax machine does not support color fax, then this option automatically converts the outgoing colorfax
If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the followingare set:• Auto Answer is Off
Cannot run the fax softwareThe printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings inthe f
Error Message: What it indicates: Possible solutions:Unsupported ResolutionThe receiving fax machine does notsupport the scan resolution of thedocumen
Error Message: What it indicates: Possible solutions:No AnswerAuto Answer may have been turned offon the receiving fax machine.• Verify the number, an
Use To7 Select• Select menu options.• Save settings.• Feed or eject paper. Press and hold the button for 3seconds to feed or eject paper from the prin
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.The USB port is marked with a USB symbol.CHECK THE NETWORK CONNE
Network troubleshooting• “Network troubleshooting checklist” on page 151• “The Continue button is unavailable” on page 152• “Cannot print and there is
• The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.Make sure the printer and wireless ac
4 Plug the power cord back into the power outlet.5 Turn on the printer, and then resume the installation on your computer.TRY RUNNING THE INSTALLER AG
Communication with printer lost when connected to Virtual Private Network (VPN)You will lose your connection to a wireless printer on your local netwo
MAKE SURE DEMO MODE IS TURNED OFFSelect printer features are not available when Demo Mode is turned on.From the home screen, navigate to: > Demo Mo
CHECK YOUR ADVANCED SECURITY SETTINGS• If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then yo
For Macintosh users with an AirPort base stationIn Mac OS X version 10.5 or later1 From the Apple menu, navigate to:System Preferences > Network &g
ENABLE THE PRINTERConfirm that the printer is enabled:1 Click , or click Start and then click Run.2 In the Start Search or Run box, type control prin
Wi-Fi indicator light is not litCHECK POWERIf the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the follow
Use To6 2-Sided/Eco Mode Activate 2-Sided to:• Print on both sides of the paper (duplex).Activate Eco-Mode to:• Print on both sides of the paper (dupl
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER)The possible distance between devices in 802.11b or 802.11g netw
If your access point is using WPA or WPA2 security, then the WPA passphrase should be:• Exactly 64 hexadecimal characters. Hexadecimal characters are
For Macintosh users1 Make sure AirPort is turned on:From the Apple menu, navigate to:System Preferences > NetworkThe AirPort status indicator shoul
6 Press Enter.7 If the printer responds, then you will see several lines that display the number of bytes received from the printer.This ensures that
3 Navigate to:Printer Home > select your printer > Settings tab > Wireless setup utilityNote: You may be prompted to connect the printer to t
For Macintosh users1 From the Apple menu, choose About This Mac.2 Click More Info.3 From the Contents pane, choose Network.4 If you are connected over
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLEDNote: This solution applies to Windows users only1 Click , or click Start and then click Run.2 In the
ELIMINATE SOURCES OF INTERFERENCECommon household items can potentially disrupt wireless network communications. Cordless phones (but notcellular phon
7 Type the IP address you want to assign to the printer in the IP Address field.8 Click the Submit button.The Submitting Selection message appears.Con
NoticesProduct informationProduct name:Lexmark Pro700 SeriesMachine type:4444Model(s):101, 10EEdition noticeNovember 2010The following paragraph does
To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.Changing temporary settings into new default settingsTh
UNITED STATES GOVERNMENT RIGHTSThis software and any accompanying documentation provided under this agreement are commercial computersoftware and docu
Any questions regarding this compliance information statement should be directed to:Director of Lexmark Technology & ServicesLexmark International
Battery noticeThis product contains Perchlorate material. Special handling may apply. For more information, go tohttp://www.dtsc.ca.gov/hazardouswaste
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.Setting the Power Saver Timeout to a low va
2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THEMAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK
8 LIMITATION OF REMEDIES. To the maximum extent permitted by applicable law, the entire liability of Lexmark, itssuppliers, affiliates, and resellers,
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with theintent to “sign” a contract with Lexmark.
Notice to users of the US telephone network: FCC requirementsThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number orany other number for which charges exc
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.This equipment may not provide for the effectiv
3 Press the up or down arrow button to scroll to Clear Settings Timeout, and then press .4 Press the up or down arrow button to scroll to Never, and
Compliance is indicated by the CE marking.The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 4
Industry Canada (Canada)Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditionssuivante
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available uponrequest from the Authorized Repre
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrarkröfur, sem gerðar eru í tilskipun 1999
IndexAad hoc SSID 102WEP 102ad hoc network 116ad hoc wireless network adding a printer 105creating using Macintosh 102creating using Windows 102
copier or scanner does notrespond 140partial document or photoscans 141poor scanned image quality 140scan not successful 141scanning takes too lon
fax sending speed setting 83fax settings configuring 83, 84for answering machine 93for voice mail 93fax setup country-specific 78digital telephon
line filter 75LINE port location 10LiveBox 100loading documents into the AutomaticDocument Feeder (ADF) 35documents on scanner glass 35envelopes
Power Saver timeout changing 16power supply port location 10print job canceling 57pausing 56resuming 57print speed is slow 139print troubleshoot
security information wireless network 113security key 113selecting the wireless port 164sender information registering 82sending a scheduled fax
Using the printer softwareMinimum system requirementsThe printer software requires up to 500MB of free disk space.Supported operating systems• Microso
troubleshooting, wireless cannot print over wirelessnetwork 154changing wireless settings afterinstallation (Mac) 101changing wireless settings afte
Wi-Fi Protected Setup logo identifying 112WPA 97WPA passphrase locating 112WPA2 97WPS 105Index191
ContentsSafety information...5About your printer...
Printer softwareUse the ToLexmarkTM Printer Home(referred to as Printer Home)• Launch applications or programs.• Access the Fax Solutions software.• S
Use the ToPrinting Preferences When you select File Print with a document open and then click Properties, aPrinting Preferences dialog appears. The
Use the ToNetwork Card Reader (in Mac OS X version 10.6)orLexmark Network Card Reader (in Mac OS X version 10.5or earlier)(referred to as Network Card
Use ToVisit Lexmark SmartSolutions• Visit the SmartSolutions Web site.• Choose your custom solutions.Note: Your printer may not come with these Web Li
3 Navigate to:Printer Home > select your printer > Support tab > Check for Software Updates4 Follow the instructions on the computer screen.F
For Macintosh users1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.2 Double-click the Uninst
Loading paper and original documentsLoading the paper trayMake sure:• You use paper designed for inkjet printers.• The paper is not used or damaged.•
3 If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray.21Note: When you pull the extension out, the first stop
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper.1236 Insert the tray.Note: If you extended the tray to
Loading envelopes or photo paper1 Pull tray completely out of the printer.2 Move the paper guides to the sides of tray.123Loading paper and original d
Loading original documents on the scanner glass...35Loading original d
3 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes orphoto paper.Note: Do not mix paper type
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper.1321236 Insert the tray.7 Flip up t
Load up to Make sure100 sheets of coated paper25 sheets of photo paper25 sheets of glossy paper• The glossy or printable side of the paper faces down.
Load up to Make sure25 sheets of labels• You use full label sheets. Partial sheets (with areas exposed by missinglabels) may cause labels to peel off
Load up to Make sure20 sheets of banner paper• The print side of the banner faces down.• The leading edge of the banner paper feeds into the printer f
c Press the up or down arrow button to select the default photo print size for the printer, and then press.Loading original documents on the scanner g
PrintingTips for printing• Use the appropriate paper for your print job.• Select a higher print quality for better prints.• Make sure there is enough
Collating printed copiesWhen printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas gr
3 From the Copies area of the Print Setup tab, select a page order:• To print the last page first, select Print Last Page First.• To print the first p
4 From the menu bar, choose File > Print.5 From the Printer pop-up menu, choose your printer.6 From the print options pop-up menu, choose Layout.7
Faxing...72Setting up the printer to fax...
Printing specialty documentsPrinting envelopesFor Windows users1 With a document open, click File > Print.2 Click Properties, Preferences, Options,
4 Navigate to:Paper Size list > select your paper sizeIf no paper size matches the label sheet size, then set a custom size.5 Click OK to close any
For Macintosh users1 With a document open, choose File > Page Setup.2 From the “Format for” pop-up menu, choose your printer.3 From the Paper Size
Warning—Potential Damage: Do not touch any cables, any network adapter, anyconnector, the memory device, or the printer in the areas shown while activ
4 Press the up or down arrow button to scroll to Print Photos, and then press .5 Press the up or down arrow button to select a photo printing option,
9 Press the up or down arrow button to scroll to , and then press .10 If you want to adjust the print settings:a Press again.b Press the arrow but
Printing photos from a PictBridge-enabled digital cameraPictBridge is a technology available in most digital cameras that lets you print directly from
4 If you want to change the default print settings:a Press to access the PictBridge menu.b Press the arrow buttons to select the paper size, paper t
12 Press the Color/Black button to set a color or black-and-white print.When you select color or black-only printing, the light near your choice comes
• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. Formore information, see the document
Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t
Setting the Bluetooth security level1 Insert a Bluetooth USB adapter into the USB port.Bluetooth Dongle Connected appears on the display.Note: A Bluet
1 Insert a USB Bluetooth adapter into the USB port.Bluetooth Dongle Connected appears on the display.Warning—Potential Damage: Do not touch any cables
Printing on both sides of the paper (duplexing)Printing on both sides of the paper (duplexing) automaticallyThe automatic duplex unit, available only
9 From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding.• For Long-Edge binding, pages are bound along the long edge of the p
Printing on both sides of the paper (duplexing) manuallyFor Windows users1 With a document open, click File Print.2 Click Properties, Preferences, O
Managing print jobsSetting your printer as the default printerYour printer should be selected automatically from the Print dialog when you send a prin
3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operatingsystem.4 From the Print Quality pop-up
For Macintosh users1 Click the printer icon on the Dock.The print queue dialog appears.2 Pause the print job:• If you want to pause a particular print
3 Press Enter, or click OK.The printer folder opens.4 Right-click the printer, and then select Open or See what's printing.5 Cancel the print job
CopyingADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on select models. If youpurchased a printer without an
About your printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new printer righ
3 From the printer control panel, press .4 Press the up or down arrow button to scroll to Photo Reprint.5 Press the left or right arrow button to sel
Notes:• If you select Custom %, then press , and then press the left or right arrow button to select the desired custompercent value. Press to save
Collating copies using the printer control panelIf you print multiple copies of a document, then you can choose to print each copy as a set (collated)
5 Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. Youmay choose to copy one, two, or fou
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document.2138 Press .Canceling copy jobsTo canc
ScanningADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on select models. If youpurchased a printer without a
5 Press the left or right arrow button to select an application, and then press .6 Press the arrow buttons to select the resolution quality and the o
5 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the originalimage size. Press each time you ma
Scanning documents into an editing applicationAn Optical Character Recognition (OCR) application allows you to edit an original text document that has
4 Navigate to:Printer Home > select your printer > Email5 Select Photo, Document, or PDF.Note: You can select Document only if an OCR applicatio
Conserving ink• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and areideal for printing documen
3 Double-click Scan Center or All-In-One Center.4 From the “What is being scanned?” area on the main screen, select a document type.5 Customize the se
Canceling scan jobsPress on the printer control panel, or click Cancel on the computer screen.Scanning71
FaxingCAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product ormake any electrical or cabling connectio
Setup 2: Printer is sharing the line with an answering machineConnected to the same telephone wall jackEXTLINEPHONELINETo connect:1Connect the cable f
Tips for this setup:•If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically(Auto Answer O
Tips for this setup:•This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then makesure that yo
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter.4 To connect a telephone to the printer
Scenario 4: Digital telephone service through a cable providerSetup 1: Printer is connected directly to a cable modemFollow this setup if you normally
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the houseFollow this setup if your cable provider activated the wa
Connecting the printer to a non-RJ-11 wall jackEXTLINETo connect:1Connect one end of a telephone cable to the port of the printer.2 Connect the othe
What are you looking for? Find it hereHelp using the printer software Windows or Mac HelpOpen a printer software program or application, andthen click
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plugand connect the device to the port
EXTLINETo connect:Connect the cable from the wall jack to the port of the printer.Connecting the printer to a wall jack in GermanyThe German wall ja
Connect the printer to any of the N ports.PHONELINENFNEXTLINETo connect:1Connect one end of a telephone cable to the port of the printer.2 Connect t
6 Press the arrow buttons to scroll to Your Fax Number, and then press .7 Enter your fax number or your telephone number, and then press .Setting th
From here You canRinging and Answering• Set the printer to receive faxes automatically or manually. TurnAuto Answer to On or Off.• Adjust the ringing
4 Click the Fax tab, and then click Set up the printer to fax.The Fax Setup Wizard opens.5 Run the Fax Setup Wizard. Make sure you select the correct
c Press the arrow buttons to select whether you want to add a contact manually or import a contact. Press when you make a selection.• If you want to a
Sending faxesADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on select models. If youpurchased a printer with
Tip:• You can send a broadcast fax to up to 30 recipients.Sending faxes using the computerFor Windows users1 With a document open, click File Print.
2 Set the number of rings before the printer picks up incoming faxes:a Press the arrow buttons to scroll to Pick Up On, and then press .b Press the a
Understanding the parts of the printer312456789101112Use the To1 Scanner lid Access the scanner glass.2 Scanner glass Scan and copy photos and documen
Faxing FAQIf I skipped the fax setup initially, do I need to run the installer again to set up thefax?You do not need to run the installer again. You
What is my dialing prefix?The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number ortelephone n
Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing.How can I check the dial tone?A dial tone lets you kno
3 Press the arrow buttons to scroll to Ringer Volume, and then press .4 Press the arrow buttons to select a ringer volume setting, and then press .H
4 Press the right arrow button to scroll to Send Later, and then press .5 Enter the time you want to send the fax, and then press .6 Press to star
How do I print a fax on both sides of the paper?1 From the printer control panel, press .2 Press the arrow buttons to scroll to Fax Setup, and then p
e Use the keypad to enter the fax number, and then press to save.f Repeat steps 2b through 2d until you have added all the numbers that you want to
NetworkingInstalling the printer on a wireless networkWireless network compatibilityYour printer contains an IEEE 802.11n wireless print server. Your
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access p
Installing the printer on a wireless networkBefore you install the printer on a wireless network, make sure that:• Your wireless network is set up and
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